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Frequently Asked Questions

Here you’ll find answers to the most common questions about how our store works, the purchasing process, and our products.s

Yes. This store is exclusively designed for dental clinics and professionals in the dental sector. To make a purchase, you must register with your professional details, including your license number.

We currently accept credit/debit cards for new customers. For clients with a commercial agreement, payment can also be managed via bank transfer or direct debit according to the agreed conditions.

Shipments to mainland Spain and the Balearic Islands are usually delivered within 24 to 72 business hours. For international destinations within the European Union, delivery may take between 3 and 7 business days depending on the country.

Our catalog is updated daily. If a product is not available at the time of purchase, we will notify you immediately and you can choose to wait for restocking, change the product, or request a refund.

You can access the full Intensiv PDF catalog in our Downloads section, where you’ll find technical sheets, clinical indications, and detailed descriptions for each reference. 


Any additional questions?

We're here to help, so don't hesitate to contact us if you have any additional questions; your satisfaction is our priority..